MSI
MEDIUM RISKData breach — July 2024
In July 2024, MSI inadvertently exposed hundreds of thousands of customer records related to RMA claims that were subsequently found to be publicly accessible. The data included 250k unique email addresses alongside names, phone numbers, physical addresses and warranty claims. When contacted about the incident, MSI advised that "there is no evidence the information was ever accessed" and that "the security incident we had did not trigger state data breach notification obligations" due to the absence of "(social security number, driver's license number….etc)".
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What happened in the MSI data breach?
In July 2024, MSI inadvertently exposed hundreds of thousands of customer records related to RMA claims that were subsequently found to be publicly accessible. The data included 250k unique email addresses alongside names, phone numbers, physical addresses and warranty claims. When contacted about the incident, MSI advised that "there is no evidence the information was ever accessed" and that "the security incident we had did not trigger state data breach notification obligations" due to the absence of "(social security number, driver's license number….etc)".
The exposed data included 5 types of personal information. Learn more about what a data breach means for you.
Quick answer — was MSI hacked?
Yes. MSI was breached in July 2024. The breach exposed 249,990 records including email addresses, names, phone numbers. This breach has been independently verified. If your email was involved, your data may still be at risk today. Check if you were affected.
Why was the MSI breach so dangerous?
The MSI breach exposed 249,990 records — that is a large number of compromised accounts. The combination of email addresses, names, phone numbers makes this a medium-risk breach that should be addressed promptly.
Don't wait to find out — check if your email was exposed in this breach now.
What data was stolen in the MSI breach?
Email addresses — used for phishing attacks and credential stuffing against your other accounts
Names — used to build profiles and target you with personalised scams
Phone numbers — enables SIM swapping attacks and targeted SMS phishing scams
Physical addresses — combined with other data, used for identity theft and physical fraud
Warranty claims — may be combined with other breach data to build a profile for targeted attacks
Is the MSI breach still dangerous in 2026?
Yes. Stolen data from the MSI breach remains dangerous years after the incident. Research shows that over 65% of stolen credentials from older breaches have never been changed by the account holders. Attackers routinely compile data from multiple breaches to build complete profiles, and credentials from 2024 are still actively used in credential stuffing attacks today.
Personal information like email addresses, phone numbers, and dates of birth never expire. Even if you changed your MSI password, the other exposed data can be combined with information from other breaches to target you. Learn more about how long stolen data stays dangerous.
Frequently asked about the MSI breach
Approximately 249,990 user records were exposed in the MSI breach in July 2024.
Yes. Leaked credentials are actively used in credential stuffing attacks years after a breach. If you reused your MSI password elsewhere and haven't changed it, those accounts remain at risk today.
Enter your email in the free checker on EmailLeaked. We scan 12 billion+ breach records including the full MSI dataset and tell you instantly whether your email was exposed and what data was taken.
Change your MSI password immediately, change any other account where you used the same password, enable two-factor authentication on all important accounts, and monitor for phishing emails over the next 90 days.
Who was affected by the MSI breach?
The MSI data breach affected approximately 249,990 users who had accounts with the service. While not the largest breach on record, it still represents a significant number of compromised accounts in our database of 970+ known breaches.
If you ever created an account with MSI or used their services, your data may have been included in this breach. Check your email now to find out. You can also read our guide on what to do immediately after a data breach.
If your email was in the MSI breach
Change your MSI password immediately
Go to MSI and change your password right now. Use a strong, unique password that you have never used anywhere else.
Change any account sharing that password
If you used the same password on other sites, change it on every one of them. Attackers test stolen credentials on hundreds of popular sites within hours.
Enable two-factor authentication
Turn on 2FA on MSI and every important account. Even if your password is known, attackers cannot get in without the second factor.
Check your other accounts for this breach
Run a full email check to see every breach your email appears in — not just this one.
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