Ticketcounter
HIGH RISKData breach — February 2021
In August 2020, the Dutch ticketing service Ticketcounter inadvertently published a database backup to a publicly accessible location where it was then found and downloaded in February 2021. The data contained 1.9M unique email addresses which were offered for sale on a hacking forum and in some cases included names, physical and IP addresses, genders, dates of birth, payment histories and bank account numbers. Ticketcounter was later held to ransom with the threat of the breached being released publicly.
search Check if you were affected — freeData exposed in this breach
What happened in the Ticketcounter data breach?
In August 2020, the Dutch ticketing service Ticketcounter inadvertently published a database backup to a publicly accessible location where it was then found and downloaded in February 2021. The data contained 1.9M unique email addresses which were offered for sale on a hacking forum and in some cases included names, physical and IP addresses, genders, dates of birth, payment histories and bank account numbers. Ticketcounter was later held to ransom with the threat of the breached being released publicly.
The exposed data included 9 types of personal information. Financial data was included, making this breach especially dangerous for affected users. Learn more about what a data breach means for you.
Quick answer — was Ticketcounter hacked?
Yes. Ticketcounter was breached in February 2021. The breach exposed 1,921,722 records including bank account numbers, dates of birth, email addresses. This breach has been independently verified. If your email was involved, your data may still be at risk today. Check if you were affected.
Why was the Ticketcounter breach so dangerous?
The Ticketcounter breach exposed 1,921,722 records — that is 1.9M people whose personal data is now circulating on the dark web. The combination of bank account numbers, dates of birth, email addresses makes this a high-risk breach that requires immediate action.
Don't wait to find out — check if your email was exposed in this breach now.
What data was stolen in the Ticketcounter breach?
Bank account numbers — can be used for direct financial fraud and unauthorised transactions
Dates of birth — used to verify identity for account takeover and fraud
Email addresses — used for phishing attacks and credential stuffing against your other accounts
Genders — may be combined with other breach data to build a profile for targeted attacks
IP addresses — combined with other data, used for identity theft and physical fraud
Names — used to build profiles and target you with personalised scams
Payment histories — may be combined with other breach data to build a profile for targeted attacks
Phone numbers — enables SIM swapping attacks and targeted SMS phishing scams
Physical addresses — combined with other data, used for identity theft and physical fraud
Is the Ticketcounter breach still dangerous in 2026?
Yes. Stolen data from the Ticketcounter breach remains dangerous years after the incident. Research shows that over 65% of stolen credentials from older breaches have never been changed by the account holders. Attackers routinely compile data from multiple breaches to build complete profiles, and credentials from 2021 are still actively used in credential stuffing attacks today.
Personal information like email addresses, phone numbers, and dates of birth never expire. Even if you changed your Ticketcounter password, the other exposed data can be combined with information from other breaches to target you. Learn more about how long stolen data stays dangerous.
Frequently asked about the Ticketcounter breach
Approximately 1,921,722 user records were exposed in the Ticketcounter breach in February 2021.
Yes. Leaked credentials are actively used in credential stuffing attacks years after a breach. If you reused your Ticketcounter password elsewhere and haven't changed it, those accounts remain at risk today.
Enter your email in the free checker on EmailLeaked. We scan 12 billion+ breach records including the full Ticketcounter dataset and tell you instantly whether your email was exposed and what data was taken.
Change your Ticketcounter password immediately, change any other account where you used the same password, enable two-factor authentication on all important accounts, and monitor for phishing emails over the next 90 days.
Who was affected by the Ticketcounter breach?
The Ticketcounter data breach affected approximately 1,921,722 users who had accounts with the service. While not the largest breach on record, it still represents a significant number of compromised accounts in our database of 970+ known breaches.
If you ever created an account with Ticketcounter or used their services, your data may have been included in this breach. Check your email now to find out. You can also read our guide on what to do immediately after a data breach.
If your email was in the Ticketcounter breach
Change your Ticketcounter password immediately
Go to Ticketcounter and change your password right now. Use a strong, unique password that you have never used anywhere else.
Change any account sharing that password
If you used the same password on other sites, change it on every one of them. Attackers test stolen credentials on hundreds of popular sites within hours.
Enable two-factor authentication
Turn on 2FA on Ticketcounter and every important account. Even if your password is known, attackers cannot get in without the second factor.
Check your other accounts for this breach
Run a full email check to see every breach your email appears in — not just this one.
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